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Consumer behaviour
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#	Item
71	July 22, 2016 Southern Nevada Businesses Showed Less Optimism Compared to Last Quarter The Southern Nevada Business Confidence Index, constructed by the Center for Business and Economic Research (CBER) at the University Add to Reading List Source URL: cber.unlv.edu Language: English - Date: 2016-07-21 16:52:23 Index numbers Consumer behaviour Consumer confidence index Nevada University of Nevada Las Vegas Economy of the United States Academia United States
72	Company Fact Sheet OUR FIRM OUR SUCCESS Hanover Research provides high quality, custom research and analytics through a costeffective model that helps clients in the corporate, education, and healthcare sectors Add to Reading List Source URL: www.hanoverresearch.com Language: English - Date: 2016-07-13 17:17:01 Market research Economy Marketing Consumer behaviour Product management Business Business intelligence Conjoint analysis Competitive intelligence
73	Journal of Behavioral Decision Making, J. Behav. Dec. Making, 27: 146–Published online 11 July 2013 in Wiley Online Library (wileyonlinelibrary.com) DOI: bdm.1792 Extreme Outcomes Sway Risky Decision Add to Reading List Source URL: www.cmadan.com Language: English - Date: 2015-08-04 21:52:09 Economy Prospect theory Behavioral finance Financial risk Consumer behaviour Actuarial science Risk aversion Risk Loss aversion Framing Decision-making
74	ASVSA National Conference on: “Excellence in quality, statistical quality control and customer satisfaction” University Campus “Luigi Einaudi”, Turin University (Lungo Dora Siena, Turin) Add to Reading List Source URL: www.isbis-isi.org Language: English - Date: 2016-07-21 06:08:38 Economy Business Quality management Consumer behaviour Quality Quality management system Customer satisfaction Data quality
75	Behavioural Science and Policy 21 to 23 April 2015 Sir Clive Granger Building, University of Nottingham, University Park Campus Tuesday 21 April 10.00 – 11:45 Add to Reading List Source URL: www.behavioural-science.ac.uk Language: English - Date: 2015-04-16 09:23:37 Economy Economics Finance Applied psychology Behavioral economics Behavioral finance Microeconomics Coffee Consumer behaviour Risk Preference A41
76	Poor customer experience costs $40 billion per year Customer Experience Series ™ — Cost of Complaining Australian businesses are losing more than $720 Add to Reading List Source URL: www.ey.com Language: English - Date: 2015-07-23 13:52:32 Marketing Economy Customer experience management Consumer behaviour Customer service Brand management Touchpoint Customer experience Customer satisfaction Customer retention Upselling
77	Customer Satisfaction SurveyPDF) Add to Reading List Source URL: secure.investni.com Language: English - Date: 2015-06-05 07:07:44 Marketing Economy Consumer behaviour Business models Customer satisfaction Customer advocacy Marketing communications Customer experience management Telephony Loyalty business model Relationship marketing
78	                      Relationship Marketing R O B E R T W. PA L M AT I E R MARKETING SCIENCE INSTITUTE Add to Reading List Source URL: foster.uw.edu Language: English - Date: 2015-05-19 00:31:15 Marketing Economy Consumer behaviour Relationship marketing Customer relationship management Customer lifetime value Loyalty business model Business marketing Value proposition Brand loyalty ECRM
79	CODE OF CONDUCT FOR DIRECT PURCHASE NATURAL GAS TRANSACTIONS June 2015 This page is intentionally blank. Add to Reading List Source URL: pub.gov.mb.ca Language: English - Date: 2015-07-07 13:56:53 Economy Business Marketing Manitoba Hydro Wind power in Canada Sales Natural gas Consumer behaviour E-commerce
80	Instilling a Proactive Service® Culture within the Service Team “Technicians who seem naturally gifted at selling their company’s pr Add to Reading List Source URL: jimbaston.com Language: English - Date: 2012-10-10 10:07:46 Marketing Customer relationship management Customer service Customer experience management Help desk Consumer behaviour Customer experience ECRM

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